So well made we have a LIFETIME GUARANTEE.

Our Lifetime Warranty | Gone Country


We will repair or replace it. For Life.

We warranty against any manufacturing defects. If for any reason the hat you have chosen doesn't live up to your expectations, please call. We're happy to talk with you 7 days a week. Since we design and produce our own cowboy hats, our quality control is excellent; but if any part of the hat is not well made, we will repair or replace it at our discretion. For Life.
We want you to be happy with your hat. If it gets damaged in a way that is not related to our manufacturing process, we will still do what we can to repair or help you fix your damaged hat. Shipping charges might apply for repairs related to the dog eating your hat or you sitting too close to the campfire.

For any questions related to returns, shipments, purchases or other concerns, please contact us by email or phone.

We always welcome suggestions and feedback to improve our business.

Call Judy at 678-842-4287 or email info@gonecountryhats.com