OUR CUSTOMER SERVICE IS AMAZING. EVERY HIGH QUALITY COWBOY HAT IS COVERED BY OUR LIFETIME WARRANTY.

Meet Team Gone Country

Keith and Judy Kowatch

Keith and Judy, owners of Gone Country Hats

Before selling cowboy hats we manufactured underbody neon lights for cars and trucks. Do you remember those from the '90's? We had more than 2000 dealers and 350 car shows under our belts, but it was just time to move on. A friend encouraged us to get into the cowboy hat business. He thought we'd be good at it and all we needed to know was "The big hats are on the top of the stack and the smaller hats are on the bottom" and "That hat looks pretty good on you."

Yeah right... (Can you see the eye roll?)

It didn't take long for us to figure out there was a bit more to it than that. Can you just picture the challenge of getting product to the right event at the right time? Once, we were in Detroit for an event with 500,000 attendees and our 2 pallets of hats were delivered to our front porch in Orlando, FL.

Gracie works too       Tinker is a workaholic       Starlet works so hard she can hardly stay awake.

It was about that time that we decided we could do it better and started designing and producing our own hats. Now we warehouse in Orlando so we get what we need and have our own unique styles to boot!

We treat our online customers with the same respect and appreciation that we do our festival friends. We are extremely grateful that our products have been well-received and that our customers appreciate our unique business philosophy. That philosophy is simple: The only thing that is important to us is what's important to you.

All in all, it has been a fun ride and we've seen a lot of country and met a lot of great people along the way. At times we've had help from our family and quite a few business cats. And now we are blessed with these other team members and an online family too.

Team Goodtimes Wears

  Team Goodtimes Wears

This team is one of the most fun we've ever worked with. The Goodtimes team is a family affair and they have made it their mission to be the very best representatives of the Gone Country Hats way of helping customers. You will love them if you are lucky enough to see them at an event.

Team Mexico

Team Mexico - Gone Country manufacturing team

Meet Team Mexico, our manufacturing team. They are obsessed with creativity, quality and consistency. And it shows. There wouldn't be Gone Country Hats without them and we appreciate this group of dedicated workers so much. In fact, it's their commitment to quality that allows us to offer our Lifetime Warranty on every bit of our workmanship.

Want to know what our real customers think about us?
Need to speak to a person at Gone Country Hats? Call us 7 days a week at 678-842-4287 or email us at info@gonecountryhats.com with your contact info and we will call you at your convenience.

We live in Orlando, FL in Eastern time.